The solutions of tomorrow within the call and customer world requires high digital knowledge. Marketing channels are merged together, customers are on several channels and customer centers have to handle requests from all channels. We see that traditional call center providers disappears, and ahead everything will be cloud-based and be about collecting data from different sources to be able to give the customers the best customer experience.
TMG is one of Norway’s leading supplier of systems and solutions on a cloud-based platform.
© Telemagic Group AS 2019