Interaction Analytics

It is a pleasure to introduce Yabber as a collaboration partner. The testing has given positive results, and it is now ready to introduce interaction analytics on the market new places.

Yabber provides Interaction Analytics to International companies and contact centres so that 100% of all customer interactions can be analyzed. Yabber runs all calls, web chat and emails through their analytics engines via a secured cloud interface.

Yabber is created by Rockstead, the leading European review, analysis and due diligence business. Yabber analytics was created to combine AI and market leading transcription outputs to help businesses improve business performance in several areas.

Yabber is available across the globe and can monitor in 79 different languages/dialects.