What we deliver
WHAT DO WE OFFER EXACTLY?
Telemagic doubles your sales thanks to its own developed algorithms that increase call efficiency and automate all the processes in your call center. We provide a variety of local calling numbers to optimize pick-up rate and with our improved Answer Machine Detection we remove 70-80% of answer machines.
Calls can be prioritized and routed to the most appropriate agent, delivered with all the customer history so every contact can be handled efficiently and professionally.
TMG now expands with the spring’s great news – Agent Allokator! This is TMGs own solution for multi-channel contact centres. […]
For many years, call and customer centers have struggled with entering different systems to accomplish their tasks in the contact […]
Measure the satisfaction among your customers by using integrated features in the TMG system. Integrated into the TMG system is […]